A relevant provider of hospitality’s broadest guest experience and staff management platform, INTELITY announced a new deal with Boldt Group in Argentina to transform the in-room guest experience in Los Silos Hotel (Casino Santa Fe) and Melincue Casino & Resort, both in Santa Fe province (Argentina).
Using the smart-room tablets of INTELITY, guests will be able to access hotel information, order in-room dining, make amenities’ reservations, and contact staff with special needs, as well as place bets and play via Bplay, the online gaming brand of Boldt Group. Guests can seamlessly check-out at the end of their stay. Additionally, INTELITY’s back-of-house system, GEMS, will automate guest requests and orders, streamline service, and deliver business insights to the management team, allowing them to make adjustments and more finely tune hotel operations.
Located in the laid-back neighborhood of Melincue, the 40-room Melincue Casino & Resort reflects the relaxing atmosphere surrounding the hotel. Guests can enjoy the hotel’s many services including a full spa, sauna, a fitness center, and the casino, as well as fine dining at Allegro, an award-winning restaurant.
For its part, sister property Hotel Los Silos at Casino Santa Fe combines the architectural beauty of the historical area buildings with the comfort of modern technological convenience. Guests enjoy gorgeous views from the rooftop terrace, pool and bar overlooking the Santa Fe River, in addition to luxury amenities and restaurants, all soon to be accessible via INTELITY’s smart-room tablets.
Marcelo Creado, General Manager, Boldt Peralada, indicated: “In both hotels, we are committed to crafting unforgettable experiences for our guests, from the moment they walk through the doors and long after their departure. By implementing the INTELITY platform, we’ll be able to exceed expectations, automate operations for staff, and elevate the guest experience in a new way.”
As for Benjamin Keller, SVP of Sales, INTELITY, he stated: “We are thrilled to partner with Boldt Group, a top-class operator of exquisite properties in the Santa Fe province, to offer guests unique experiences through its design and their many amenities. With the INTELITY platform, every part of the guest journey will be connected through the hotel’s branded app, providing guests with a more seamless, convenient and memorable staying.”